eConsult is available to use from any device connected to the internet. There is no need to wait in a phone queue or visit the practice.

It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner.

Click on the image opposite to access the system.

By submitting an eConsult your doctors can make sure every patient gets the right care.

Improving Access to General Practice

Patients are able to see a GP or another health professional in a local surgery Sollershott Surgery, 44 Sollershott East, Letchworth Garden City, Hertfordshire SG6 3JW– between 6.30pm and 8.00pm on weekdays, 08:00 and 14:15pm on Saturdays and 09:00 and 12:00 on Sundays plus Bank Holidays.

To arrange an appointment please speak to a member of the Practice Team.

More information available here.

Patients are requested, where possible, to telephone before 11am if a home visit is required that day.

We would request that, apart from the genuinely housebound, all other patients attend the surgery rather than request a home visit because of the extra time home visiting takes. On average four to five patients can be seen in surgery in the time it takes to do a single house call. In addition, the care that can be offered due to the lack of adequate lighting, examination facilities and equipment means that you may not receive as good a service as the doctor may be able to offer if you came to the surgery.

Please note that the doctor may telephone you rather than visit you if this is medically appropriate. Ultimately it is the doctors right to decide whether or not a visit is appropriate for a particular set of circumstances.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need to rebook an appointment, please contact the appointment line during normal surgery hours.

If you need help when we are closed

Click here for information about out-of-hours services and other local facilities available.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice